Privacy Policy for Alter Ethos Investments
At Alter Ethos Investments (DBA Highland Meadows Resort), we're committed to protecting the privacy of our guests. This SMS Messaging Privacy Policy outlines how we collect, use, and protect information provided by guests in connection with text message communications related to their stay.
1. Information We Collect
When you provide your mobile phone number during the booking process or while staying at our resort, we may use it to send you SMS (text) messages. These messages may include:
Reservation confirmations and updates
Check-in and check-out information
On-property services or requests
Emergency or urgent alerts
Other communications directly related to your current stay
2. How We Use Your Information
We use your mobile number only to communicate with you regarding your current reservation and your experience while staying at our resort. Your phone number will not be used for marketing purposes, nor will it be shared with third parties for promotional use.
3. Consent to Receive Messages
By providing your mobile number, you consent to receive text messages from Highland Meadows Resort related to your reservation. Message and data rates may apply, depending on your mobile service plan.
4. Opting Out
If you wish to stop receiving SMS messages from us, you may reply “STOP” to any message. However, opting out may limit our ability to communicate important information about your reservation or resort services.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Your contact information is stored securely and accessible only to authorized personnel.
6. Retention of Information
Your phone number and any related communication data will only be retained as long as necessary to support your current reservation and for a short period thereafter to ensure service continuity. After that, your data is securely deleted or anonymized.
7. Authorization to use SMS
By providing your mobile number, you are stating, "I agree to the Privacy Policy and Terms of Service."
If you have any questions or concerns about our SMS communication practices or this policy, please respond to any message and we'll address your concerns.